Technical Service

Part of our commitment to quality service is our offer of technical help. That means whenever you buy a game from us, if you have problems installing it or for whatever reason, please contact us and we will do our best to find a solution.

If you have any questions about your order or need technical assistance, please contact us by e-mail at: seandesiree-amazon@yahoo.com and please include your Amazon order number. We will respond as soon as possible.

Windows XP - Program Compatiblity Mode

A common technical problem is the Program Compatiblity issue of older games with Windows XP. With some games this problem can be easily resolved by using the Windows XP Program Compatibility Mode. The XP Program Compatibility Mode is a feature built in to Windows XP which enables it to run Windows 95/98/2000/ME software/games. For instructions of how to use the Windows XP Program Compatibility Mode and more information, click on the link below:

Windows XP Program Compatibility Mode Information

Windows Vista - Program Compatiblity Mode

Windows Vista also has a Program Compatibility Mode. For instructions of how to use the Windows Vista Program Compatibility Mode and more information, click on the link below:

Windows Vista Program Compatibility Mode Information

Patches and Important Information

An Elder Scrolls Legend: Battlespire XP Information ~ click here

Blood Omen: Legacy of Kain XP information and Patch ~ click here

Command & Conquer Gold XP Patch ~ to download - click here

Gabriel Knight: Sins of the Father XP Patch & Installer ~ to download - click here

Longbow2 XP information ~ click here

Lost Mind of Dr Brain 3 / Time Warp of Dr Brain 4 XP / Vista information ~ click here

Microsoft Sidewinder Precison Pro information ~ click here

Magic the Gathering: Duels of the Planewalkers - XP / Vista information and Patch ~ click here

Shanghai Second Dynasty Windows XP / Mac information and Update Patch ~ click here

System System 2 Patch, Manual and Editor ~ click here

DOS Emulators for Windows XP

DOSBox ~ to download - click here

VDMSound ~ to download - click here

SoundFX ~ to download - click here

Scummvm ~ to download - click here

Virtual PC

Virtual PC is program by Microsoft which allows you to create virtual machines that will run inside Windows XP. You can install any older Microsoft operating system in a virtual machine. For instance: Windows 95, Windows 98, Windows ME, etc. This is the ultimate solution for incompatibility on XP and best of all the program is free!

For more information ~ click here

Mac OS X Compatibility

Mac did a similar thing to Windows and introduced a comprehensively different Operating System when they made OS X. A lot of software made before OS X will not work without being used in the Classic Environment. To use the Classic environment, you must have a Mac OS 9 System Folder installed on your computer, either on the same hard disk as Mac OS X, or on another disk or disk partition.

For more information ~ click here

Windows XP Error with MS-DOS or 16-bit Windows-based programs

There is actually a Windows XP problem that can cause an Error message when you install or start an MS-DOS or 16-bit Windows-based program. So while you think it is because the program you are using is not XP compatible, it might be a Windows problem. The errors this problem can produce are as follows:

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

For more information on this problem and a solution~ click here

Windows 2000 Professional

Whilst Microsoft are pulling the plug on this operating system and not supporting it any longer, we still believe it is the best OS ever made. The main reason for this is that it is a reliable solid operating system without the needless 'thrills' that were added for Windows XP and Vista. It was essentially built around Windows NT technology, which was the business standard OS so this means it hardly ever crashes.

One thing that Microsoft did recently was to stop Windows Defender being installed on Windows 2000. Below is a workaround:

1. Download Orca (Microsoft's MSI editor) and install it.
2. Download Windows Defender.
3. Use Orca to open the Windows Defender msi setup file.
4. Find the "Launch Condition" item.
5. Find the "VersionNT > 500" value and cut it out.
6. Save the modified file.
7. Run the installer.

Mozilla Firefox

So you think Internet Explorer is the best web browser? Well you could be wrong. In a recent comparison by experts, Mozilla Firefox easily beat Internet Explorer. Some of the reasons why; are that Mozilla Firefox is easier to install, it performs and looks better than internet Explorer and is more secure. To see for yourself and try Mozilla Firefox click on the icon below:

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